Teen Gothic

It's been 4 months now and I'm still waiting for my order. They have literally replied to one of my emails which just said it had been returned to them and that they are posting it back out, I don't believe any of it though tbh. There's no reason for the package to be returned, unless they put the wrong address on it. I think that email was over a month ago now too so I'm just not sure what's going on.